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Clinical performance indicators

Transparent reporting of HKSH clinical performance against Australian Council on Healthcare Standards (ACHS) benchmark.

Reporting period January–June 2026
All HKSH clinical performance indicators are above or on par with the ACHS benchmark.  
41 indicators 9 service areas

Indicator results

Showing all 41 indicators

#Service AreaClinical IndicatorDesirable RateHKSH RateACHS Benchmark
1Cancer CareAnticancer systemic treatment with a hospital approved protocolHigh100%Not available
2Documented individualised care plan at time of treatmentHigh100%Not available
3Screened for supportive careHigh100%Not available
4Day Patient - Cancellation after arrival due to administrative or organisational reasonsLow0%0.41%
5Hospital WideInpatients who develop ≥1 hospital-acquired pressure injuriesLow0.004%0.02%
6In-patient fallsLow0.05%0.30%
7Infection ControlReported parenteral exposures sustained by employeesLow0.006%0.03%
8Reported non-parenteral exposures sustained by employeesLow0%0.008%
9VRE infection within the ICULow0%0.04%
10Intensive CareICU - elective adult surgical cases deferred or cancelled due to unavailability of bedLow0%0.90%
11ICU - adult transfer to another facility / ICU due to unavailability of bedLow0%0.50%
12Rapid response system calls to adult ICU patients within 48 hours of ICU dischargeLow0.76%5.60%
13MaternityVaginal birth - blood transfusionLow0%1.50%
14Caesarean section - blood transfusionLow0.38%1.20%
15Term neonates - Apgar score less than 7 at 5 minutes post-deliveryLow0%1.30%
16OphthalmologyDay Patient - Booked patients assessed before admissionHigh100%87.40%
17Day Patient - Unplanned transfer or overnight admission related to procedureLow0%0.45%
18Day Patient - Follow-up contact within 48 hours following an operation / procedureHigh99.89%90.10%
19Cataract surgery - treatment within 28 days due to endophthalmitisLow0%0.04%
20Cataract surgery - antibiotic prophylaxisHigh100%97.50%
21Intraocular glaucoma surgery - treatment within 28 days due to endophthalmitisLow0%0%
22Retinal detachment surgery - treatment within 28 days due to endophthalmitisLow0%0%
23PaediatricsPaediatric surgery post-procedural reportHigh100%100%
24Physical assessment completed by registered nurse and documentedHigh100%95.8%
25Paediatric patients who fast 6 hours prior to anaesthesiaHigh100%100%
26Adverse event due to non-adherence to paediatric fasting guidelinesLow0%0%
27Parent/guardian present at induction of anaesthesiaNot Specified100%100%
28PathologySmall to medium histological specimen type (AP complexity level 4 MBS item) – received to validated time <4 working daysHigh97.40%62.10%
29Large histological specimen type (AP complexity level 6 & 7 MBS item) – received to validated time <7 working days within a calendar monthHigh100%68.10%
30Time from blood culture “flagging” positive to reporting of Gram stain result entered in laboratory information systemHigh95.45%2.40%
31Cerebrospinal fluid testing - Time from receipt in the testing laboratory to reporting <60 minutesNot Specified91.67%88.50%
32COVID-19 testing - PCR result in hospitalised patients from receipt in testing laboratory to reporting <24 hoursHigh100%98.30%
33Misidentified episodesLow0%0.40%
34Errors prior to receipt (Specimen handling, Patient identification)Low0%1.60%
35Errors post receipt (Specimen handling, Patient identification)Low0%1.40%
36Radiation OncologyPatients for radical treatment – waiting time from the ‘ready for care’ date more than faculty guidelinesLow2.55%4.00%
37Staging annotation for current radiation therapy courseHigh81.26%69.70%
38Treatment prolongationLow0%13.20%
39Treatment plan peer review (Radiation therapy treatment plan having reviewed by other radiation oncologists)High89.47%14.50%
40Motion management (Breathing motion control management)High100%98.80%
41Androgen deprivation therapy (Hormone Therapy for High-Risk Prostate Cancer)High100%88.40%
HKSH Clinical Indicators Table