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Clinical performance indicators

Transparent reporting of HKSH clinical performance against Australian Council on Healthcare Standards (ACHS) benchmark.

Reporting period January–June 2026
✓ All HKSH clinical performance indicators are above or on par with the ACHS benchmark.  
41 indicators 9 service areas

Indicator results

Showing all 41 indicators

#Service AreaClinical IndicatorDesirable RateHKSH RateACHS Benchmark
1Cancer CareAnticancer systemic treatment with a hospital approved protocolHigh100%Not available
2Documented individualised care plan at time of treatmentHigh100%Not available
3Screened for supportive careHigh100%Not available
4Day Patient - Cancellation after arrival due to administrative or organisational reasonsLow0%0.41%
5Hospital WideInpatients who develop ≥1 hospital-acquired pressure injuriesLow0.004%0.02%
6In-patient fallsLow0.05%0.30%
7Infection ControlReported parenteral exposures sustained by employeesLow0.006%0.03%
8Reported non-parenteral exposures sustained by employeesLow0%0.008%
9VRE infection within the ICULow0%0.04%
10Intensive CareICU - elective adult surgical cases deferred or cancelled due to unavailability of bedLow0%0.90%
11ICU - adult transfer to another facility / ICU due to unavailability of bedLow0%0.50%
12Rapid response system calls to adult ICU patients within 48 hours of ICU dischargeLow0.76%5.60%
13MaternityVaginal birth - blood transfusionLow0%1.50%
14Caesarean section - blood transfusionLow0.38%1.20%
15Term neonates - Apgar score less than 7 at 5 minutes post-deliveryLow0%1.30%
16OphthalmologyDay Patient - Booked patients assessed before admissionHigh100%87.40%
17Day Patient - Unplanned transfer or overnight admission related to procedureLow0%0.45%
18Day Patient - Follow-up contact within 48 hours following an operation / procedureHigh99.89%90.10%
19Cataract surgery - treatment within 28 days due to endophthalmitisLow0%0.04%
20Cataract surgery - antibiotic prophylaxisHigh100%97.50%
21Intraocular glaucoma surgery - treatment within 28 days due to endophthalmitisLow0%0%
22Retinal detachment surgery - treatment within 28 days due to endophthalmitisLow0%0%
23PaediatricsPaediatric surgery post-procedural reportHigh100%100%
24Physical assessment completed by registered nurse and documentedHigh100%95.8%
25Paediatric patients who fast 6 hours prior to anaesthesiaHigh100%100%
26Adverse event due to non-adherence to paediatric fasting guidelinesLow0%0%
27Parent/guardian present at induction of anaesthesiaNot Specified100%100%
28PathologySmall to medium histological specimen type (AP complexity level 4 MBS item) – received to validated time <4 working daysHigh97.40%62.10%
29Large histological specimen type (AP complexity level 6 & 7 MBS item) – received to validated time <7 working days within a calendar monthHigh100%68.10%
30Time from blood culture “flagging” positive to reporting of Gram stain result entered in laboratory information systemHigh95.45%2.40%
31Cerebrospinal fluid testing - Time from receipt in the testing laboratory to reporting <60 minutesNot Specified91.67%88.50%
32COVID-19 testing - PCR result in hospitalised patients from receipt in testing laboratory to reporting <24 hoursHigh100%98.30%
33Misidentified episodesLow0%0.40%
34Errors prior to receipt (Specimen handling, Patient identification)Low0%1.60%
35Errors post receipt (Specimen handling, Patient identification)Low0%1.40%
36Radiation OncologyPatients for radical treatment – waiting time from the ‘ready for care’ date more than faculty guidelinesLow2.55%4.00%
37Staging annotation for current radiation therapy courseHigh81.26%69.70%
38Treatment prolongationLow0%13.20%
39Treatment plan peer review (Radiation therapy treatment plan having reviewed by other radiation oncologists)High89.47%14.50%
40Motion management (Breathing motion control management)High100%98.80%
41Androgen deprivation therapy (Hormone Therapy for High-Risk Prostate Cancer)High100%88.40%
HKSH Clinical Indicators Table